I’m 16, and I’ve had a problem with acne on and off since I turned 13. For the past three years I mostly tried to make do by washing my face with soap a couple times a day. That usually left my face looking red and kind of puffy. And it didn’t really do much to get rid of the acne. A few times I went to a drugstore and picked up an acne product that made big claims. Nothing seemed to really help, so I’d just avoid going out with friends during an outbreak because I felt embarrassed about having pimples.